Stellar Knowledge Base
If you are facing any issues while recovering your data then readout our knowledge base articles.
Can I keep working on my computer while the software is scanning my files?
September 19, 2019 8253 views
Is it OK to use my computer while stellar data recovery software is scanning my files on drive to recover data? Know the actual answer about it.
Do I need to rescan the drive after activating the Pro version of Stellar Data Recovery software?
September 18, 2019 2205 views
When you scan the drive by trial version of Stellar Data Recovery Software, you do not need to rescan after upgrading to the full version to recover data. To know the procedure read this post.
August 23, 2019 6570 views
When we run Stellar Data Recovery software some files preview may not be available, but it does not mean it would not be recovered. To know the reasons why preview may not be available for some of the files after the scanning read this post.
Why my photo/ video files can’t open normally after recovery?
June 12, 2019 8303 views
Unable to open your recovered photo or video files after recovery? Don't panic, this free knowledge base guide will be helpful to fix the root causes. Try our free tech support assistance if you're still out of luck.
My activation key for Stellar Data Recovery software is not working. What to do?
June 12, 2019 232587 views
There are some reasons which may be the cause of activation key not working. Know in this post the correct method to activate successfully the key for stellar data recovery software.
The software is taking too much time to scan my hard disk. What to do?
May 30, 2019 8949 views
Sometimes stellar data recovery software may take longer duration i.e. extending to a few hours for scanning a hard disk. Explore the possible reasons in this post.
Solution: Stellar Data Recovery crashes or hangs during the scan
September 25, 2018 15742 views
Check out the 8 major fixes to avoid the software crash or hang issue during scan.
Can Stellar Data Recovery Professional recover .iso files?
August 16, 2018 4232 views
Are you looking for a reliable & secure iso file recovery software? Here we introduce a step by step procedure to recover lost ot deleted .iso files using Stellar Data Recovery Software.
How can I recover data after quick format?
July 19, 2018 2436 views
This informative knowledge base helps you understand how to recover important data after quick formatting any storage media.
February 9, 2017 3474 views
Stellar Data Recovery Professional software helps you in recovering your data from the deleted volumes.
February 7, 2017 15071 views
You can save the scanning information for recovery at a later date as per your convenience.
February 7, 2017 4986 views
You can stop the recovery process. Read the complete KB to know more about it.
February 7, 2017 2942 views
This knowledge base helps you to preview data before recovery using Stellar Data Recovery Professional. Scan, Preview & Save in 3 simple clicks
How do I recover only photo, audio and video files with the software?
February 2, 2017 3879 views
Simple steps to recover only audio, video and photos with Stellar Data Recovery software.
How Do I Activate Stellar Data Recovery Software?
February 2, 2017 23270 views
Follow these steps to activate Stellar Data Recovery Software.