Stellar Knowledge Base
The Stellar Data Recovery software can be activated by using the activation key received after completing the purchase for the application.
You can also watch a quick video tutorial of the process here:
1. Run >Stellar Data Recovery Professional software.
2. On main user interface, click Activate option (key icon) . An Online Activation dialog box will appear.
3. In the Online Activation window, type the Activation Key and click on Activate button (Please ensure that you have an active Internet connection).
4. The software would automatically communicate with the license server to verify the entered key.
5. 'Stellar Data Recovery Activated Successfully' message is displayed after the process is completed successfully. Click on OK.
Stellar Data Recovery Professional Stellar Data Recovery Professional is a do-it-yourself data recovery software that helps you to easily recover deleted files & folders, missing or corrupt partitions and even accidentally formatted hard drives.
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where can I find my registration key??
silvia galombik
Stellar Data Recovery
Hi Silvia,
Please let us know the order reference number of the purchase so that we can assist you further.
Regards,
Stellar Data Recovery
I entered my registration key and received an error window that says, "Invalid key! Activation failed!" I copied and pasted directly. My payment was confirmed. How may I get a new key?
Lindsey
Ankit
Hi,
We would like to inform you that our support team have started looking into you case and would be assisting you to activate the application.
Regards,
Stellar Data Recovery
We have contacted you on your email, for further technical assistance.
support
Ankit
Hi,
Please let us know your contact email address and the order number for the purchase (If you have purchased the application) so that we can assist you further.
Regards,
Stellar Data Recovery
I am getting Activation Error. Can you assist?
Edwin Barreto
Stellar Data Recovery
Hi,
Thank you for contacting Stellar Data Recovery.
We request you to contact us on support@stellarinfo.com along with the order number for the purchase.
I am sure that our technical support team would be able to help you.
Regards,
Stellar Data Recovery
Purchased product. When running the program (downloaded via link in email from Stellar) there is no Register button anywhere on interface screen to enter License Key (form the same email). Very confusing. Can you assist please?
Goran
Support
Hi,
Thank you for contacting us.
We have already been assisted you on your email.
Best Regards,
Stellar Support
I have attempted to register my copy, but keep receiving a message stating "invalid site key" Can you assist me please?
Jason
support
Hi,
Thank you for contacting Stellar Data Recovery.
We would like to inform you that we have sent an email to your email address regarding for the same.
Regards
Stellar Data Recovery
Stellar Windows
Data Recovery Professional -
Platinum I bought shopping..
online activation registration key... yes copy paste..
but my key.. invalit key...
help me please
tayfun
support
Hi,
Thank you for contacting us.
We understand the inconvenience caused to you.
We would request you to confirm us order reference number or email address in order to track the order details.
I have purchased this product, yet when I go to copy and paste the activation code from the email I received into the registration, it also states that I have an invalid key and that my registration has failed. Could you help me solve this problem?
Sean Quinn
Stellar Support
Hi,
Thank you for contacting Stellar Data Recovery.
We would like to inform you that we have sent an email to your email address regarding for the same.
Regards
Stellar Data Recovery
I just bought Stellar pro , but it says "invalid code" when i try the license, please, how can I solve it?
I need help.
IbrahimVelazquez
Stellar Data Recovery
Hi Ibrahim,
Kindly get in touch with our technical support team at the below mentioned email address regarding your activation issue:
support@stellarinfo.com
Regards,
Stellar Data Recovery
stellar data recovery product key.
RANJIT PATRA
Stellar Data Recovery
Hi,
Thank you for contacting Stellar Data Recovery.
We would like to inform you that we have sent an email to your email address regarding for the same.
Regards
Stellar Data Recovery
I bought the program 1 year ago, now I am having issues with a disk and you changed it all, I can't see any of your mails with the Serial Number and I need this data recovered with urgency. What's the point of buying a program if it's unusable in the urgency circumstances?
Carlos
support
Hi,
Thank you for contacting Stellar Data Recovery.
We would like to inform you that we have sent an email to your email address regarding for the same.
Regards
Stellar Data Recovery
Good afternoon support stellar, program installs everything well.
scan program ok.
it is interrupted at 60% of scanning. if you look at Turn off Preview on the left, nothing happens and you can still stop whenever you want.
but the stop button is gray does not respond. must be that red.
I do not get along with this very annoying.
like a solution for this.
best regards,
Eugenio Habrake
Eugenio
Stellar Support
Hi,
Thank you for contacting Stellar Data Recovery.
We would like to inform you that we have sent an email to your email address regarding for the same.
Regards
Stellar Data Recovery
I purchased the software but still not receive the activation code on my email.
my order id: 601781253
Mena Industries
Stellar Support
Hi,
Thank you for contacting Stellar Data Recovery.
We would like to inform you that we have sent an email to your email address regarding for the same.
Regards
Stellar Data Recovery
Hi! I purchased the software but I not receive the activation code. The person bought the tool does not remember which email address typed. May be any of the following: Ariel.Laisa@DATCO.net, Claudia.Gonzalez@datco.net.
My Order ID is 632458913
Thanks!
Best Regards,
Fernando
Fernando Gualano
Rajeev
Hi,
As per our order details, the payment for the order is still pending.
Kindly contact our payment gateway Element5 to speed up the payment process. Their contact details are given below:
USA - 1800-406-4966; 1952-646-5022
Europe - +49-221-31088-30
Email: support-eng@element5.com
Once the payment gets confirmed, you will receive the license key on your email(Ariel.Laisa@DATCO.net) to activate the software.
In case you have any further queries then contact our support team at:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
I purchased the software but the activation button is greyed out so I can not activate the software and use it.
Cody Smith
Abdul Majid
Dear Cody,
As activation button is greyed out so software is already activated. Our team has also provided you download link and activation key to activate the product.
Please feel free to get back to us for any further query.
I purchase a product but have not received activation code.
Adriano Borges
Kartik
Hi,
We understand the inconvenience caused to you.
We would request you to check junk and spam folder of your email along with inbox folder for getting activation related email.
Further, please submit ticket using below link in order to seek assistance from our experts:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
I have purchased this product but not received and activation code. When will I receive it?
Stacey
Abdul Majid
Dear Stacey,
We regret the inconvenience caused to you.
Our team has sent you an email with the download link and activation key of the software.
Please reply to our email for any further assistance.
How long does it take to receive my activation code? I have already paid for the license but there is no email sent to me yet.
Felicia
Abdul Majid
Dear Felicia,
We regret the inconvenience caused to you.
The activation key is delivered immediately as soon as payment is processed.
We have sent you an email with the activation details.
Please reply to our email for any further assistance.
where can I find my registration key??
Marcio Barros Dutra
Kartik
Hi,
We believe that you have received the activation key as it has been used on one of your systems.
If you face any issue further while using software then you may submit ticket to our experts using below link:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery